Privacy Policy

• Account details — your name, email address, account identifier and sign-in information if you create an account. Passwords are stored as secure hashes, not as readable text.
• Language contributions — voice recordings, words, sentences, corrections, place suggestions, speaker information and consent choices that you submit.
• App activity and requests — app opens, dictionary searches, text submitted for translation, pronunciation requests and feature usage needed to provide and improve the service.
• Technical data — standard server logs such as request time, IP address, browser or device information, and error details used for security and reliability. We do not use advertising trackers.

The built-in language keyboard makes suggestions on your device. Text typed into other apps with the keyboard is not sent to Mob Translate. The app does not request your device location; map coordinates are only collected when you deliberately place and submit a pin.

• To provide translation, dictionary, pronunciation and recording features.
• To operate accounts and attribute contributions where appropriate.
• To build community language resources and let language workers review them.
• To secure, troubleshoot and understand use of the service.

Language recordings and text you deliberately contribute may be published in Mob Translate so speakers, learners and language workers can use them. Before an ordinary dictionary recording, the app asks you to confirm that it is your voice and that you have permission to share the recording and language content. The public label for that self-service contribution is “Recorded contributor,” not your account name or email address.

That ordinary choice allows Mob Translate to keep the clip and play it beside its public word or sentence until permission is withdrawn. It does not permit AI or speech-model training, third-party model provider transfer, voice cloning, creation or distribution of model weights, public model metrics, commercial reuse, or dedication to the public domain. Those purposes require separate, explicit and appropriately governed permission.

You can withdraw public dictionary playback in the app under You → Voice sharing permission, or ask us to remove a contribution or its personal attribution. Withdrawal stops Mob Translate from publicly serving the covered recording. A copy that someone already downloaded may remain outside Mob Translate’s control.

A separate curator-led speech session uses a more detailed permission record. With the speaker present, the operator records separate choices for making and keeping recordings, public audio and transcripts, speech-recognition testing or training, computer-speech training, recognisable voice replication, outside compute providers, model creation or distribution, public model results, and commercial use. Those choices are off by default and saved as an append-only version. Each recording is bound to that exact permission version and an in-person session identifier. We also store the speaker profile, operator, technical audio measurements, transcript review history, corrections, and any recorded family, organisation, or authorizing body context needed to understand the permission.

Lossless studio recordings that cannot upload because of a temporary connection problem may wait inside the app’s private device storage. The operator can retry or delete those local copies. The server will reject a waiting recording if its attached permission is no longer current.

We use service providers to run Mob Translate, including hosting and storage, email delivery, operational monitoring, and AI or speech services used to answer a request. For example, text submitted for translation or generated media may be processed by an AI provider, and limited operational events may be sent to our private monitoring tools. These providers process data for Mob Translate under their own security and privacy terms. Public language contributions are shared with people who use the service.

We do not sell personal data, share it with advertisers, or use it to build advertising profiles.

Language belongs to its community. Recordings and language content are handled with respect for the wishes of the relevant language community and custodians. A community may ask us to restrict or remove material that should not be public.

Data is sent over encrypted HTTPS connections and access is restricted. Account data is kept while your account is active. Contributions are kept while they remain part of the community resource, unless you or the relevant custodians request removal. Raw translation and chat request records are normally kept for no more than 30 days, then replaced by text-free daily usage totals. Cached synthesized-audio files and their technical provenance may be kept longer so the same text does not need to be sent to a speech provider again; after 30 days, the input text in that cache index is replaced by an opaque fingerprint. Security records may be kept longer when needed to investigate abuse or an incident.

Translation, chat and pronunciation text may appear for a limited time in private operational monitoring, including a private Discord channel. Signed-in accounts are represented there by a pseudonymous identifier rather than an email address. Do not submit confidential, legal, health, ceremonial or culturally restricted material.

Ordinary requests and operational logs are not reused as model training data. Material is considered for training only when it is deliberately submitted as a language contribution with the required consent, source rights and governance approval.

You can ask us to delete your account and associated personal data, including your recordings and contributions, or to permanently remove their link to your identity where complete deletion is not possible for a legitimate reason. We will explain any limited information we must retain.

Request account and data deletion.

Mob Translate's public learning content can be used by families and schools, but account creation and contribution features are intended for people aged 13 or older. A parent or guardian can contact us about a young person's data.

• We do not sell your data.
• We do not share your personal information with advertisers.
• We do not build advertising profiles.

Privacy questions: ajax@mobtranslate.com.